# Plugin doesn't work

{% hint style="danger" %}
**Please read this page CAREFULLY before asking for support.**

Most of the times the issue can be easily fixed by reading this page.
{% endhint %}

## Read the install tutorial again

Try again to follow the installation tutorial on a clean server.

{% content-ref url="/pages/-M2DaLP4y3wYXxs9pJdt" %}
[First Install](/plugin-usage/first-install.md)
{% endcontent-ref %}

## Remove any recently installed plugin

Try to remove the new plugin, restore from a server backup, or downgrade the updated plugin/server version and check if the issue persists.

## Update all dependencies

Update all dependencies, sometimes outdated JARs can cause issues.

## Follow the resourcepack troubleshooting tutorial

{% content-ref url="/pages/-MlPE9\_ZyAh4iUC4QO-5" %}
[Resourcepack is not loading correctly](/faq/identify-why-textures-are-not-shown.md)
{% endcontent-ref %}

## Ask on Discord

Someone might have the same issue. Try also to use the search button.

## **Report the bug if you still have issues** <a href="#if-you-still-have-problems-please-read-this-and-then-contact-me" id="if-you-still-have-problems-please-read-this-and-then-contact-me"></a>

{% hint style="warning" %}
Use the search button before submitting a report, people might already have reported it.
{% endhint %}

{% hint style="danger" %}

#### Invalid support requests will be ignored

{% endhint %}

When you report something be sure to:

* follow every single step of my tutorials and make sure to read all the wiki.
* test the plugin on a **CLEAN** server (with only **ItemsAdder** installed) since it could be a plugin interfering.
* use the latest version of the plugin, its dependencies and server.

If the problem persists, and you think it's a bug, send me these information when you report the problem:

* Exactly what you did to trigger the problem
* Server version, use `/version` command and send me the exact text it shows (use it in console to copy and paste)
* Plugin version
* Tell me if you edited the `.yml` files of ItemsAdder
* Tell me if you edited the resourcepack
* Zip ItemsAdder `.yml` files and send me them
* Specify if the plugin shows error in console or in chat
* Complete log of your server (not just a small portion of the error you see of **ItemsAdder** or I can't identify the issue)

{% embed url="<https://github.com/PluginBugs/Issues-ItemsAdder/issues>" %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://itemsadder.devs.beer/faq/plugin-doesnt-work.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.